If you are new to managing an online forum or want to get involved with one, then this book, Managing Online Communities, is well worth it. The author Patrick O’Keefe has a lot of experience in running online forums and the book is a goldmine of all the basics that you will ever need. 42 of 45 of the readers reviews at Amazon.com are 5 star!, which says a lot about it.
Every day, millions of users log on to their favorite online forums and interact with others to get advice and discuss everything from the latest news and trends to their hobbies to their professions to whatever else strikes their fancy. Administrators have to lead these communities, deal with difficult users, and choose moderators. Legal constraints, spammers, and technical issues can turn the excitement of running an online community into chaos. With the right guidance, however, running forums can be a pleasure. Patrick O’Keefe has spent years developing and managing online communities. Now, he shows readers how to make the right decisions about every aspect of their forums, including:
choosing a name and domain name * picking the right software * deciding on user options like avatars and private messaging * setting guidelines and dealing with violators * ensuring that posts stay on topic * settling online disputes among users * involving their users and keeping the site interesting Managing Online Forums is the one book that shows site owners and administrators how to create a safe and entertaining community that users will return to again and again.
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Here is an audio interview with the author, Patrick O’Keefe.
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